Which of the following is NOT a duty of a workers' compensation adjuster?

A workers' compensation adjuster's role primarily revolves around managing claims, which includes tasks such as responding to inquiries about claims, setting reserves to estimate the insurer's liability, and attending mediation proceedings to resolve disputes between parties involved in a claim.

Conducting arbitration on claims, however, is typically not a duty assigned to a workers' compensation adjuster. Instead, arbitration is generally handled by a neutral third party or arbitrator, whose job is to hear evidence and make a binding decision. Adjusters focus on gathering information, negotiating settlements, and ensuring that claims processes are followed in accordance with the applicable laws and insurance policies.